From the first interaction (viewing your products & services on the splendid and informative website), to the home visit from Nathan who clearly and confidently explained our options including his recommendation (which we adopted with no hesitation), to our “sparky” James (who good-naturedly copped a short but cold drenching while working on the roof), to our “no fuss” installer Anthony and his colleague Dallas (Anthony also came back again to install a flashing he suggested, and swap our winding rod for a shorter version to make life easier) and to the cheerful personality of Sarah over several phone calls to the office – the whole team has made this one of our best home project experiences ever.
Everyone turned up when they said they would, and did what they’d promised – in a speedy, friendly and clean manner.
And the product – now finally deployed on our first hot day since it arrived – is just superb.
Thanks to all, and congratulations on a first-class professional operation. The Testimonials on the website are no accident.
Now – I just have to come up with a use for the two Market Umbrellas that had been our unwieldy solution to shading our large north-facing deck…!
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